Cancellation Policy

The Cama Infra Ltd. Group (Hotel Cama) believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

1. Cancellations will be considered only if the request is made before 72 Hrs Prior to Check-In(Hotel Local Time). One Night retention charges may apply if cancelled less than 72 Hrs prior to Arrival. There will be Rs.500/- processing fee for all cancellations.
2. No refunds will be allowed after Check-In.
3. No cancellations are entertained for special occasions/holidays like New Year, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
4. The Cama Infra Ltd. Group (Hotel Cama) does not accept cancellation requests through Phone. Cancellation can be done on any working day between 10:00 hrs to 18:00 hrs from Monday to Saturday by Fax / Email or Visiting local Marketing Office / Hotel.
Refund Policy : Refund of advance upon deductions will be within 45 days from the date of Cancellation.